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Customer service for the Tactical Language & Culture Training Systems

This website is designed to facilitate the downloading of, and delivery of technical support for, the Tactical Language & Culture Training Systems. For general information about Tactical Language Training products, please visit our main website.

MEMBERS OF THE U.S. ARMED FORCES
If you have a .mil email address, register on this website to download your copies of the Tactical Iraqi, Tactical Pashto, Tactical Dari and Tactical French Language & Culture Training Systems software, manuals, and trainer materials. You also obtain access to the technical support forums. After you have registered and verified your account, you will need to log on to the site to see the downloads available to you.

OTHER REGISTERED AND NON-REGISTERED USERS
Select the from the menu items on the left for additional information.

Before you contact us for technical support, you may wish to review the FAQs and support forums on this website to see if your question has been previously asked and answered.

You may submit your technical support questions by posting them on the support forums or sending us an email. You may also contact us via our Support Telephone Hotline at 310-945-5985. You will receive and answer to your question just as quickly with either method as our support staff monitors incoming support inquiries 7 days a week. However, your use of the support forums greatly benefits you and others by building on this website both a user community and a searchable knowledge base.

Our regular support hours are:

Monday-Friday
9:00am	to	5:00pm	PST
12:00pm	to	8:00pm	EST
17:00	to	01:00	GMT

ANNOUNCEMENTS AND NEWS

New program versions with Windows XP, Vista and 7 compatibility released

NEW VERSIONS OF LANGUAGE AND CULTURE TRAINING SYSTEMS RELEASED

March 3, 2010

The newest versions of Tactical Dari (v1.2), Tactical French (v2.2), Tactical Iraqi (v5.2) and Pashto (now designated as "Operational Pashto v1.2") are now available for download. These versions are compatible with Windows XP, Vista and 7 operating systems.

Also now available is an all-new Indonesian language and culture training program (Indonesian 1.0).

What computer do I need to run the course?

What computer do I need to run the courses?

Follow the link below to our Technical Issues and Questions topic in the FAQs section of this website.

http://support.tacticallanguage.com/index.php?option=com_content&task=category&sectionid=3&id=35&Itemid=28

Tactical French pre-released for Hatian relief efforts

TACTICAL FRENCH AVAILABLE FOR U.S. MILITARY PERSONNEL INVOLVED IN HAITIAN RELIEF EFFORTS

January 15, 2010

The newest version of Tactical French (v2.2) is now available for download in support of Haitian relief efforts now underway by the U.S. Military. This version is compatible with Windows XP, Vista and 7 operating systems.

Included in the new Tactical French is a new scenario, entitled “Conducting a PDSS for MEDCAP.” This scenario is based on a detailed mission, as described by MCAS Navy Personnel, for conducting a Pre-Deployment Site Survey (PDSS) in preparation for a Medical Civil Affairs Program (MEDCAP). In addition, the Skillbuilder contains 6 new lessons which teach the user the language and culture which he needs to navigate the PDSS Scenario.

The course also covers the basics of the French language, advanced vocabulary, and cultural material such as customs, etiquette, and food and drinks. The interactive "virtual world" scenes simulate the country of Chad.

Download the software installer and user manual form the "French Langauge and Culture Training System" category of the Downloads section on this website.

Technical Support document: software operability XP 64-bit O/S

Tactical Language and Culture Training System (TLT) software operability on computers equipped with the 64-bit version of the Windows XP operating system.

Please see the document on this website at the following URL:

http://support.tacticallanguage.com/index.php?option=com_docman&task=cat_view&gid=67&Itemid=74

(You must be a registered Support site user to access this document.)

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