Customer Service and Technical Support for Alelo Language &
Culture Training Systems
This website is designed to facilitate the downloading of software
and related documentation for Alelo language and culture training
systems (also known as Tactical Language Training),
and delivery of technical support to members of the United States
Armed Forces assigned to utilize the programs. For general information
about Alelo language and culture training products, please visit our
corporate website.
MEMBERS OF THE U.S. ARMED FORCES
If you have
a .mil email address, register on this website to download your copies
of the Operational and Tactical Language
Culture Training Systems, including Iraqi
Arabic, Pashto, Dari,
French and Indonesian. Available
materials include software, manuals, and trainer materials. You also
obtain access to the technical support forums. After you have
registered and verified your account, you will need to log on to the
site to see the downloads and other items available to you.
OTHER REGISTERED AND NON-REGISTERED USERS
Select the from the menu items on the left for additional
information.
Before you contact us for technical support, you may wish to review
the FAQs and support forums on this website to see if your question has been previously asked and answered.
You may submit your technical support questions by posting them on the support forums
or sending us an email. You may also contact us via our Support Telephone Hotline at 310-945-5985. You will receive and answer to your question just as
quickly with either method as our support staff monitors incoming
support inquiries 7 days a week. However, your use of the support
forums greatly benefits you and others by building on this website
both a user community and a searchable knowledge base.
Our regular support hours are:
| Monday-Friday | | 9:00am | to | 5:00pm | PST | | 12:00pm | to | 8:00pm | EST | | 17:00 | to | 01:00 | GMT | |